Privacy Policy

MemTrax is jointly owned by Dr. Wes Ashford and HAPPYneuron, Inc. For the purposes of this privacy policy, the use of the name Company shall imply both of these persons and entities. Company is committed to protecting your privacy. Company does not sell, trade, or rent the personal identifying information of its customers to ANY third parties. Company collects no personal identifying information except when specifically and knowingly provided by customers. A user's personal identifying information may be used by Company confidentially and solely for the purpose of improving its services for customers.

This Privacy Policy covers the treatment of personally identifiable information ("Personal Information") that we gather when you are accessing the web site. This policy does not apply to processes we do not control, or to individuals that we do not employ or manage.

What Information is collected?

We gather information which enables us to personalize and improve our services to you. We collect the following types of information from our customers:

Personal Information You Provide To Us

  • We may store any information you enter on our Web site or provide to us in any other way. The types of information collected may include your gender, age, optional biographical information, addresses and email addresses.
  • From time to time, Company may offer its customers online surveys, forms, contests, emails or questionnaires that ask users for opinions and/or other information. Such surveys are completely voluntary.

General Information Collected Automatically

We may receive and store certain types of information whenever you interact with our Web site or services.

Generally, the web site automatically collects general usage information, such as the numbers and frequency of visitors to our site and its components, similar to TV ratings that indicate how many people watched a particular show. Company uses this data in aggregate form, that is, as a statistical measure, and not in a manner that would personally identify any user.

What about Cookies?

  • Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your browser to enable our systems to recognize your browser and tell us how and when pages in our site are visited and by how many people.
  • Most browsers have an option for turning off the cookie feature, which will prevent your browser from accepting new cookies, as well as allowing you to decide on acceptance of each new cookie in a variety of ways. We strongly recommend that you leave the cookies activated, however, because cookies may enable you to take advantage of some of our Web site’s features.

How we use Your Personal Information

  • When a log in is necessary to access certain services, we may use information we collect to authenticate your visits to the website.
  • If you have explicitly opted-in to receiving marketing information, we use your personal information to customize and deliver that information to you.
  • We also use the information to manage and improve the Site and the Test. We may use collected information, in aggregate form and in collaboration with outside researchers, to measure and quantify the effectiveness of the test. In our research, all the data is used in aggregate form or with personal information removed. At no point will a user be personally identifiable.

Limited Disclosure of your Personal Information to Third Parties

Ensuring the privacy of our customer’s Personal Information is of the utmost importance to us. The Company does not share users’ personal information with any third parties. However, the Company may become affiliated with other research and wellness programs and may share information on an aggregate basis with such entities. The Company will not provide such entities with any information regarding the identity of any individual user.

The Company may disclose personally identifiable information as permitted or required by law or as required by subpoena, search warrant, or other legal process.

Is my Personal Information Secure?

Yes. Security of your personal information is very important to us. The Company ensures the security of your personal information using SSL secure internet communication for all personal information pages and purchase pages. This is visible when the browser URL starts with “https:” and the appearance of a lock symbol in your browser screen.

Links to Third Party Sites

The Site may contain links to third party websites. We assume no responsibility for the information practices of those websites.

Updates and Effective Date of Privacy Policy

From time to time, we may update this privacy notice. We will notify you about material changes in the way we treat personally identifiable information by placing a notice on our site. We encourage you to periodically check back and review this policy so that you always will know what information we collect, how we use it, and to whom we disclose it.

How to Contact Us

If you have any questions or concerns about this online policy for this site or its implementation please Contact us. You may also send a letter to the following street address.